Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

At MegaCafé ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (megacripto.com), visit our physical location, or interact with our services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or marketing communications
• Register for workshops or events
• Make purchases at our café or through our website
• Communicate with us via email, phone, or social media

Personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Workshop registration details
• Communication preferences
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Device information (operating system, screen resolution)
• Pages viewed and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process orders, reservations, workshop registrations, and deliver requested services
• Communication: To respond to inquiries, send confirmations, and provide customer support
• Marketing: To send newsletters, promotional offers, and updates about our products and events (with your consent)
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities (e.g., marketing communications)
• Contract Performance: When processing is necessary to fulfill our contractual obligations (e.g., workshop registration)
• Legitimate Interests: When we have legitimate business interests (e.g., website security, fraud prevention) that do not override your rights
• Legal Obligation: When required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (e.g., maintaining your session)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist with payment processing, email distribution, website hosting, and analytics (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• Protection of Rights: To protect our rights, safety, and property, or that of others

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (e.g., payment information)
• Secure server infrastructure
• Regular security assessments and updates
• Restricted access to personal information (limited to authorized personnel)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information ("right to be forgotten")
• Restriction: Request limitation of processing under certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at contact@megacafe.com.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may not offer the same level of data protection. When transferring data internationally, we implement appropriate safeguards to protect your information in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes constitute acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MegaCafé
Strada Victoriei 10
București, 010061
Romania

Email: contact@megacafe.com
Phone: +40 74 543 38 18

We are committed to resolving any privacy concerns and ensuring your rights are respected.